wbjee's Privacy Policy

Information you provide yourself during account registration or when using our services:

• Full name and username
• Date of birth (for age verification)
• Email address
• Mobile number
• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Government-issued ID details (for identity verification where applicable)

When you use our platform, certain information is collected automatically:

• IP address and device identifier
• Browser type and operating system
• Login time and date
• Browsing history and session activity
• Information collected through cookies and similar tracking technologies
• Geolocation (not precise — country/region level only)

Information recorded in connection with financial transactions:

• Deposit and withdrawal history
• Betting and gaming activity records
• Bonus and promotion details
• Transaction amounts and dates

We verify your identity to provide a safe and orderly service. This helps prevent fraud, confirm age, and stop multiple accounts from being opened. We monitor login activity to keep your account secure.

We process payment information to complete your deposit and withdrawal requests. Ensuring secure transactions via bKash, Nagad, Rocket, and bank transfer, and taking necessary steps to prevent money laundering, are part of this purpose.

We use your account information to resolve any complaints or questions quickly. Our goal is to provide you with the best service through our 24/7 live chat support team and email assistance.

By monitoring users' gaming activity, wbjee is able to identify potentially problematic behaviour and provide support when needed. This is part of our responsible gaming policy and is essential for user protection.

We analyse your usage patterns to improve the quality of our services. Displaying content and offers tailored to your preferences based on data is part of this purpose.

These cookies are necessary for the basic operation of the site. They are used for session management, maintaining login status, and running security features. Without these cookies, the site will not work properly.

These cookies are used to remember your preferences, such as language selection and display settings. This makes your experience easier on future visits.

We use analytics cookies to understand which parts of the site are used most and how users navigate the site. This information is collected entirely anonymously and is used to improve the site.

We work with trusted service providers for payment processing, technical support, and quality assurance. Only the information necessary for those partners to fulfil their specific responsibilities is shared with them, and they may not use this information for any other purpose.

If disclosure of information is required in response to a court order, a lawful request from an investigating authority, or other legal obligations, wbjee will provide that information to the relevant authority in compliance with the law. In such cases, we always disclose only the minimum necessary information.

Relevant information may be shared with the appropriate authorities or partners if required to address fraudulent activity, cyberattacks, or other security threats.

We retain your information for as long as your account is active and for as long as necessary to meet applicable legal obligations. Financial records and identity verification information may remain stored for a set period even after an account is closed.

wbjee applies the following security measures to protect your information:

• SSL (Secure Sockets Layer) encryption — all data transmissions are encrypted
• Two-Factor Authentication (2FA) option
• Secure server infrastructure and regular security audits
• Database access controls — only authorised staff can access information
• Regular system updates and patching

If a data security breach occurs for any reason, wbjee will promptly notify affected users and take the necessary steps to limit the damage. We are committed to providing transparent information in such situations.

You may request a copy of the personal information we hold about you at any time. We will provide that information to you within the designated timeframe.

If any information stored in your account is incorrect or incomplete, you may request that it be corrected. Keeping accurate and up-to-date information is important for both of us.

In certain circumstances, you may request the deletion of your personal information. However, we may need to retain some information for a set period due to legal obligations.

You may object to marketing communications or profiling. Upon receiving such a request, we will act accordingly as soon as possible.

wbjee strictly enforces a 21+ age policy. Our platform is for adults only and we do not knowingly collect any information from minors.

Age verification during registration is our priority. If we have evidence that information has been collected from a person under the age of 21, we will immediately close that account and delete the relevant information.

If a parent or guardian believes their child has registered on our platform, please contact us at [email protected].

The wbjee platform integrates services from game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) and payment gateway providers. When using these third-party services, their own privacy policies may apply.

We verify the data security standards of these partners and ensure they comply with appropriate protection measures. However, any information you provide on a third-party site will be governed by that party's own policy.

wbjee may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be changed.

For significant changes, we will send a notification to your registered email and/or display a prominent notice on the site. Continued use of the service after changes have been made will be considered as your consent to the updated policy.

We recommend reviewing this policy regularly so that you are always informed of the latest updates.