Our commitment to responsible gaming at wbjee
Stay safe while having fun — wbjee is always ready to help you play within the right limits.
What is responsible gaming?
Online betting and casino games are primarily entertainment. But entertainment stays enjoyable only when it is played in a controlled and mindful way. wbjee believes every player should understand their own capacity and limits before playing.
Responsible gaming means setting a specific budget before you play, staying aware of your time, and not repeatedly trying to chase losses in hopes of winning back money. It is wise to avoid playing when under financial pressure or emotional stress.
At wbjee, we want you to always play with enjoyment. This page brings together all our safety tools and guidance to help you build healthy and controlled playing habits.
Is gambling becoming a problem for you?
- Are you spending money beyond your budget?
- Are you repeatedly placing bets to chase your losses?
- Is your focus drifting away from family or work?
- Are you unable to stop playing?
If the answer to any of these is yes, please contact our support team.
Our protection tools
The following tools are always available at wbjee to keep your gaming experience safe and in control.
Setting deposit limits
You can set a limit on how much money you deposit per day, per week, or per month. Once set, the limit takes effect immediately, and a process must be completed to increase it. This is the most effective way to manage your spending.
Time-Out
If you feel you need a short break, you can request a temporary pause on your account. Time-outs are available from 24 hours up to 30 days. During this period, logging in to your account or placing bets will not be possible.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. This option allows you to close your account for a set period or permanently. No promotional emails will be sent while your account is closed.
Reviewing gaming history
You can review your account transaction history and betting records at any time. Understanding your own spending patterns makes it easier to make informed decisions. Transparency is one of wbjee's core principles.
Underage protection
wbjee is only for those aged 21 or above. If you have children or teenagers in your household, enable parental controls or screen-time limits on your device. Never share your account details with anyone.
Support and guidance
wbjee's support team is available 24/7 via live chat and email in Bengali. Feel free to reach out with any gambling-related concerns — we are ready to help without judgment.
Build healthy gaming habits
Responsible gaming is not just about avoiding problems — it is about building a positive mindset. Following the tips below will keep gaming enjoyable at all times.
- Set a specific budget before placing any bets and do not exceed it.
- Do not think of gaming as a source of income — it is entertainment.
- Avoid placing more bets out of anger or frustration after a loss.
- Decide in advance how much time you will spend playing each day.
- Avoid betting while drinking or under stress.
- Make spending time with family and friends your top priority.
- Take regular breaks and keep your body and mind refreshed.
- Withdraw your winnings — you do not always need to bet them again.
Ask yourself these questions
It is worth evaluating your own gaming habits from time to time. These questions will help you get an accurate picture:
- How much money did I spend on gaming last week?
- Is that spending in line with my monthly budget?
- Can I stop playing whenever I choose?
- Am I skipping important tasks or sleep because of gaming?
- Are the people close to me concerned about my gaming habits?
Age verification and 21+ policy
The minimum age to open an account and play at wbjee is 21. This is not a formality — it is our responsibility to protect underage individuals from the harms of gambling.
At registration and at any stage afterwards, we may ask for an ID card or other document to verify age. If an account holder is found to be under 21, that account will be closed immediately and all deposits will be returned.
For parents: Use parental control software on your device to prevent children from accessing wbjee and any other betting sites. Always keep your login details secure.
For ages 21 and above only
Deposit limits and budget control
Daily limit
You can specify the maximum amount you deposit each day. Once the limit is reached, no further deposits will be accepted for that day. A new count starts automatically the following day.
Weekly limit
Choose a weekly limit to control your total deposits within a week. This can be an effective part of your monthly budget planning.
Monthly limit
Setting a monthly deposit limit keeps your total monthly entertainment spending within a fixed amount. This is the most suitable option for long-term financial protection.
Self-exclusion and time-out
Sometimes you may feel the need to step away for a while. wbjee is here for you during that time — with two options:
Time-Out: A short-term break, ranging from 24 hours to 30 days. During this time your account is locked and no promotions are sent. Once the break ends, your account is reactivated automatically.
Self-Exclusion: A long-term or permanent closure. Once you self-exclude, it is not possible to reopen your account before the set period ends. This is the most effective step for those who feel gambling is harming their life.
To request these options, contact us via live chat or send an email to [email protected]. We will help without asking any questions.
Contact us for help
If you feel gaming is getting out of control, speak to us right away. Our support team is available 24/7 and provides full assistance in Bengali.
We listen without judgment and help you take the right steps.
Signs of problem gambling
Problem gambling develops gradually. If you notice the following signs in yourself or someone close to you, it is time to take care.
Financial signs
- Relying on gambling winnings to pay bills or debts
- Borrowing money from family or friends
- Skipping important expenses to place bets
- Betting more to try to recover lost money
Emotional and behavioural signs
- Feeling restless or anxious when unable to play
- Hiding gaming activity from family and friends
- Neglecting work, studies, or relationships
- Repeatedly trying but failing to cut back on playing
Questions and answers about responsible gaming
Enjoy wbjee responsibly
Stay safe while having fun. We are always here for you with any questions.